New Row Over Oasis Refunds
Angry Oasis fans say they STILL haven't got their money back after power cuts disrupted the band's homecoming show.
Noel Gallagher promised 70,000 fans a refund live on stage after the Heaton Park gig on June 4 got off to a stuttering start.
Noel later said the thousands who took him up on the offer were being 'cheeky' - but 20,000 cheques have already been sent out with the logo 'Bank of Burnage'.
But fan websites are now being flooded with comments from people complaining that their bid for a refund has been turned down for not meeting strict criteria.
Anyone determined to get a refund has until the end of this month to keep trying, but a post on the band's website warns that 'the Heaton park refund offer was a discretionary offer' and their decision is final.
The post also warns that organisers can't process 'incorrectly completed forms'.
Now a number of fans are furious after being told their claims are 'ineligible' even though they met the initial June 12 deadline and believe they met all the conditions.
One fan accused the band of 'doing a complete u-turn to save themselves some cash'.
Another fan who was refused a refund, Dorothy Peters, told the M.E.N: "It's very poor. Obviously I'm annoyed as I cannot see why they are refusing my claim. I bought the tickets at Heaton Park at a box office."
Source: www.manchestereveningnews.co.uk
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OASIS HEATON PARK REFUNDS
31 July 2009
All refund applications for the Oasis Heaton Park concert received by the closing date (12th June) have now been processed and by now all applicants should have received their cheque or a letter explaining why their application was unsuccessful.
If you have applied for a refund and have not received a response, or received a cheque written out incorrectly please email help@oasisheatonpark.com with your name and address. This email address (which will remain open until the 31st August) is ONLY for applicants who have not received any response or have an incorrectly completed cheque. No other correspondence will be entered into.
Ticket holders are reminded of the following:
- Only applications received by the 12th June enclosing the original tickets are eligible.
- Only valid tickets scanned on entry at Heaton Park are eligible. If you did not go to the show you cannot make a claim.
- Incorrectly completed forms are ineligible. Organisers simply cannot process these.
- Ticket purchases for the concert were restricted to a maximum of 6 per person. Single applications for more than the 6 ticket maximum are therefore ineligible.
- Only tickets purchased directly from authorised ticket agencies are eligible. If you bought a ticket on eBay, from a tout or other secondary source you cannot claim.
The Heaton Park refund offer was a discretionary offer made by Oasis and their promoters. The organisers decision is final and no correspondence will be entered into.
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