All refund applications for the Oasis Heaton Park concert received by the closing date (12th June) have now been processed and by now all applicants should have received their cheque or a letter explaining why their application was unsuccessful.
If you have applied for a refund and have not received a response, or received a cheque written out incorrectly please email help@oasisheatonpark.com with your name and address. This email address (which will remain open until the 31st August) is ONLY for applicants who have not received any response or have an incorrectly completed cheque. No other correspondence will be entered into.
Ticket holders are reminded of the following:
- Only applications received by the 12th June enclosing the original tickets are eligible.
- Only valid tickets scanned on entry at Heaton Park are eligible. If you did not go to the show you cannot make a claim.
- Incorrectly completed forms are ineligible. Organisers simply cannot process these.
- Ticket purchases for the concert were restricted to a maximum of 6 per person. Single applications for more than the 6 ticket maximum are therefore ineligible.
- Only tickets purchased directly from authorised ticket agencies are eligible. If you bought a ticket on eBay, from a tout or other secondary source you cannot claim.
The Heaton Park refund offer was a discretionary offer made by Oasis and their promoters. The organisers decision is final and no correspondence will be entered into.
Source: www.oasisinet.com
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